BFSI

Secure and powerful technology for the Banking & Finance sector.
Vox CPaaS empowers you to add powerful functionality to your app
communications.

An investment in cloud-communication that pays

The financial world and BFSI sector are witnessing a shift from traditional methods to app-based methods. Banks, insurance companies, Payment Service Providers and Fintech startups are looking for innovative and reliable services, identification methods and fraud prevention. Yet, CPaaS has not gained much recognition due to security issues.

Vox CPaaS is a secure and reliable cloud-communication platform that allows you to streamline business, improve quality of service and reduce overheads simply by integrating our voice, video, chat, SMS and numbers API into your applications.

Enhanced user convenience through video call

For financial institutions, correct identification of a person is an indispensable element. Let your customers enjoy the privilege of conducting this process through video calling. Enable face-to-face identification in a convenient way by integrating our communications APIs. Customers can access online verification anytime and anywhere.

Authentication & verification

Keep the data secure by introducing two-factor authentication and data verification through OTP. All this can be incorporated in your app using Vox CPaaS SMS API. Build trust by maximizing security. Our wide range of reliable access products via SMS, Push and Voice provides authentication solutions for in-app transactions and account login.

Document sharing

Send and receive documents like insurance policies, account statements, identity proofs and transaction details within your app powered by Vox CPaaS. Relationship officer can simply reach out to customers to share the desired documents for KYC and other purposes.

Send out alerts & notifications

Send alerts to customers regarding payment reminders, policy renewals, cards delivery & protection and more via SMS. Transactional SMS provides transparency to customers on a specific transactional status or change. Now, you can communicate with any customer globally and instantly via SMS or chat within your application.

24/7 support

Stellar 24x7 customer support to resolve customer queries and be available for any emergency. Using a toll-free number calls can be directed to the respective branches based on the location of the customer.

Fulfill 24x7 commitment by always being available for customer support. Use your business contact number to stay connected with your customers by using your app.