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Promote your business beyond geographical boundaries
Instant Messaging with presence information
Go beyond conventional channels without building another application. Leverage our chat API to integrate instant messaging with exhaustive features like sent, delivered & read reports, “Is Typing…” notification and presence information viz. available, busy, away & more.
Deliver better customer experience
- Our chat API offers unparalleled customer engagement paired with rich features, makes for one engaging, cost-effective chat experience.
One-to-one and group chats
Optimize your chatting experience based on your audience. By integrating our one-to-one and group chat, you can stay connected with your customers by whichever way they love the most. Send personalized messages, offers & deals and also create groups based on interest, location and other parameters.
TFile & media transfer/share
Vox CPaaS chat API allows you to send and receive file & documents within the application. Delight your customers by allowing them to share documents, image files, Contacts, audio & video files. Our chat API allows users to share live location. All this data transfer is end-to-end encrypted.
Contact and group management
Create closed and public groups to get connected with customers as per your business requirement. Vox CPaaS allows you to add or remove members in a group, update group details, delete a group and manage other group settings. Now, you can control all customer communication within your web or mobile app.
Why Vox-CPaaS?
Simplify customer support
Give your support agents the context they need. Allow them to manage all interactions within the application.
Faster Integration
Our programmable APIs reduce the implementation time and allow faster integration by being reliable and secure.
Cost and time saving
We help businesses save expenses and time while providing high quality real-time communication solutions.