Due to large part to the proliferation of other forms of electronic communication like email, sms, and now even in-app chat and video calling, voice calling has taken a backseat in the last several decades. Talking on the phone may sound archaic to some. It would be a mistake, though, to discount the power of the human voice entirely. 

 A large body of research shows that the human voice is a very effective medium for interpersonal communication, even more so than the written word or visual clues. There are substantial financial benefits to adding voice calling features to every application that needs communication capabilities. 

The use of telephones increased dramatically during the Covid-19 epidemic. It’s hardly unexpected, given that the stay-at-home mandates and the need for social distance force us to seek out other means of maintaining relationships.  

How App Video Calls and Audio Call Helps? 

There are a wide variety of situations in which adding audio and video calling to a mobile or browser-based software may be useful. These scenarios include connecting members of an online community, a remote workforce, physicians and patients, and companies and customers. Let’s examine some of the major benefits of this feature and how it may help almost every organization. 

Express and Timely Interaction 

The potential for misunderstanding is reduced when communicating verbally. If you need to follow a sequence of difficult processes, a simple call enables someone to take you through the procedure. 

Cost-Effective 

Domestic and international call costs may be drastically cut with in-app voice calling. Voice chat applications, in contrast to more conventional phone call alternatives, are both inexpensive to set up and maintain. 

Simply scrolling down your contact list in the app will reveal all of your contacts. You may start a conversation with the touch of a button or the swipe of a finger. With today’s lightning-fast internet, individuals can talk to one other in a moment, no matter where they are in the world. Furthermore, calls may take place via a range of devices–smartphones, tablets, laptops and desktops–to boost corporate productivity. 

Conversations via Sound waves 

When compared to regular phone conversations, in-app calls allow for audio conferencing solutions where anywhere from four to twelve people may participate in a single conference session. This configuration is ideal for conferences involving more than two persons, such as business meetings, medical consultations, financial interviews, and HR screenings. 

Further Functions for Your Phone Calls 

There are a plethora of voice call APIs that allow for several improvements to basic phone features. Services like instant messaging, user identification, contact lists, the ability to initiate group conversations, and live participant addition are commonplace in today’s voice chat software. Voice chat services are adaptable, so you may tailor them to your company’s specifications. 

High-quality 

One of the most obvious advantages of a developed voice chat software over traditional phone service is in sound quality. There is no background noise, lag, or interruptions in the communication. 

Conclusion 

In-app voice calling and audio conferencing may be useful tools for businesses looking for efficient and low-cost communication options. The spoken word retains its potency in spite of the rise of instant messaging and video conversations. 

Don’t miss out on the robust voice APIs and SDKs by voxvalley if you’re interested in learning more about the advantages of in-app voice calls for your company.