“Technology is nothing. What’s important is that you have a faith in people, that … if you give them tools, they’ll do wonderful things with them.” -Steve Jobs
Imagine you’re using a mobile banking app and you hit a snag or need any assistance. Usually, that means exiting the app to call the support representative. Less than ideal, it is cumbersome for both customer and bank to manage communications across multiple platforms.
There is a simple solution to such problems, an effective yet faster and secure real-time communication platform to ease the communication. Yes, you guessed it right! It is CPaaS- A cloud-based platform that enables developers to embed real-time communication features (i.e. voice, video, chat) directly into apps using software development kits (SDKs) and application programming interfaces (APIs).
What makes the Vox CPaaS the most preferred cloud-communication platform?
Secure & reliable communication– We, at Voxvalley Technologies, bring to you Vox CPaaS which offers higher security and multi-tenancy.
Enhancing customer experience– Vox CPaaS aims at transforming enterprises into digital innovators by streamlining the customer journey. By integrating APIs into the existing app, we offer customized functionality required to create new revenue opportunities, maximize productivity, and deliver unparalleled customer value.
Isn’t it remarkable, if you can integrate communication features such as click-to-call and click-to-message into your apps with minimal time and effort!
Maximum functionality with minimal infrastructure & investment– CPaaS eliminates the need of separate, dedicated hardware. It offers voice, video and messaging within the app, business support system or call center solution which connects to the platform via the APIs.
Brand positioning and ahead of the innovation curve– Vox CpaaS offers a highly flexible solution which allows greater scalability, while reducing implementation time. Therefore, industries using CPaaS get an edge over their competitors by enriching customer engagement channels. Hence, Vox CPaaS is your best bet to leverage real-time communication into your apps.
No matter what industry you work in, better communication increases your brand value, productivity and business. That’s why Vox CPaaS is the next frontier in real-time communication. Gain insights into Vox CPaaS. Click here
Download our app Konverz to get hands-on experience of CPaaS functionality.
To know more about our VoIP offerings, visit http://voxvalley.com/req/ or send in your requirement at sales@voxvalley.com