Managing the costs of the telephone network falls on you as the system ages and as older phones become obsolete. The cost of rewiring an office when moving is often too high, and a limited PBX can’t meet the needs of mobile employees. 

On the other hand, a hosted VoIP solution takes use of cloud computing to cut down on expenses and provide you more leeway as your business grows and evolves. Here are eight reasons to switch from a PBX to a cloud telephony service. 

Spend Less on Phone Service 

By moving your company’s phone system into the cloud, you can forget about constantly updating, repairing, and replacing hardware like servers and handsets. By switching to a subscription model, you may better plan for and manage your telecom expenses, and scale up or down as required without incurring significant outlays of cash. 

Make a Call Using Any Available Electronic Gadget 

When your phone service is hosted in the cloud, you may use any device with the right software to make and receive calls. Therefore, you may assist distant workers, maintain contact when out in the field, and participate in a call or meeting from any of your mobile, laptop, desktop, or conventional telephones. Instead of utilising antiquated phone lines, the conversation is carried out over an internet connection. 

Take Advantage of All a Full PBX has to Offer 

Hosted VoIP is a comprehensive virtual PBX that allows you to set up individual user extensions, direct inward dialling (DID) numbers, and directory-based calling. One may use a virtual receptionist to greet callers, provide menu choices, and route calls, while another can collect messages in a virtual mailbox for later perusal. 

Benefit from robust cloud-based calling capabilities 

Hold and resume, call waiting, call transfer, call forward, and do not disturb are some of the advanced business calling capabilities that may be used. 

Simplify Conference Calling and Phone Calls 

The use of VoIP in the workplace promotes efficiency and cooperation. Easily transfer calls across devices, or combine several calls, without missing a beat. For even greater adaptability and convenience, you may instantly transform a one-on-one conversation into a multi-line conference or take a call to the next level by transforming it into an online meeting. 

Make Use of Instant Chat and On-demand File Transfer 

In addition to voice calls, cloud telephony also enables users to send and receive messages, as well as share and collaborate on files. Team chat rooms facilitate collaborative problem-solving via the use of expressive messaging, rich text, and straightforward file-sharing, whereas direct chat facilitates one-on-one communication. You may either react immediately or save articles of interest for later perusal. All communications and interactions are recorded and archived for further reference. 

Grow Your Company At Your Own Speed Without Any Hiccups. 

Instead of worrying about whether or not to add new physical lines (and, by extension, new staff) to the main office, cloud calling allows you to grow your firm whenever you’re ready. Workers who telecommute or work remotely may have a line added to their account by simply submitting a provisioning request. 

Take Advantage of Top-notch Protection  

Calls made using cloud telephony are encrypted before transmission and sent through encrypted channels; other measures are also in place to prevent unauthorised access and hacking attempts. When you host your phone system in the cloud, you can be certain that any necessary security upgrades will be implemented immediately. 

Conclusion  

All the way from the most fundamental “do not disturb” options to advanced settings like call forwarding and single-number reach, you can give your workers a say in how they interact with the company phone system with voxcpaas cloud telephony. Stop using a PBX and start using cloud-based telephony instead. In addition to accelerating business expansion, it may help you save money, time, and stress.