Demanding recruitment needs force human resources teams to gear up and provide the right candidates to the management.

Changing scenarios and shifts in the normal have given a new set of challenges for the recruitment teams.

Now, finding the right fit by interviewing virtually has made it necessary for organizations to choose real-time cloud communications that are met by CPaaS.

Communication platform as a service and in short CPaaS bridges the gaps that traditional communication channels bring up.

CPaaS is a set of features that are integrated into your existing applications enabling dynamic communications with your customers happening at the same time.

Let’s see the various features of CPaaS, the SDks and APIs, and what they mean in reality for HR teams.

Calling Potential Candidates:

CPaaS has a voice calling facility from your application that is enabled by integrating the required SDK.

You can connect to any phone number without the hassle of multiple telephone providers.

You can take advantage of the clear, rich voice communication and speed up the recruitment process.

The Call recording feature enables us to have the conversation on record and revisit it whenever required.

Digital Talent Search:

Reduce the search parameters by enabling video calling.

You can cut down on the recruitment steps by inviting the candidates to video calling.

Screening the potential candidates and shortlisting is much easier in this virtual in-person experience.

Video calling SDK enables you to record calls for future reference.

Chat API:

If you integrate the chat SDK to your application, you can start preliminary conversations with the potential candidates to understand their fit for the job.

Two-way chatting reduces the stress on both the interviewee and interviewer who would prefer meeting face-to-face at a later point.

Send Appropriate Reminders:

Once the candidates have been contacted, sending reminders for meetings, and requesting information over SMS is logical, and easy.

If you buy SMS API and embed it in your application you can facilitate a smooth follow-up process with candidates.

You can even send SMS to gather feedback from the candidates.

People respond to SMS quickly than emails to get feedback.

Seamless Upload of Documents:

Reducing the time period of the recruitment process further, candidates can upload their documents securely in CPaaS for a quick and seamless recruitment process.

The recruitment process typically has many rounds of interviews and verifications until someone joins the work.

All this and more can be condensed, and a smarter and quicker recruitment process can be set by HR of any organization with the help of CPaaS.