Bulk SMS is the technique of sending short messages to a big group of recipients at one go.

This has become very popular in the last decade.

Many industrial sectors have chosen this capability to engage with customers, for providing better customer services.

Let us take a look at some of the industrial sectors that benefit from bulk SMS.

1) Aviation and Tourism:

To encash the popularity of travel that people possess, the aviation and tourism sector, can send bulk SMS to its existing customers about all the various travel offers, discounts, coupon codes, tickets details, and many other read-worthy messages.

2) Banking and Financial Sector:

Financial sector, especially banks can optimize their customer relationships, and also ensure faster service with bulk SMS.

They can send all the OTPs, verification codes, bank account updates, and all the important bank-related news updates.

3) Education Sector:

The education sector deals with a huge number of students, and their parents.

Bulk SMS is the best information dissemination instrument for educational institutions to convey all relevant information to both students and parents.

All the news updates, timetables, exam dates, and results can be shared through bulk SMS

4) Healthcare:

Bulk SMS reduces the stress of sending relevant, time-sensitive, and critical information broadcast to patients.

Healthcare units can depend on this SMSfor all their appointments, reminders, tests results, medicine information, and doctors’ prescriptions

5) Retail and E-commerce:

Online retail businesses have highly benefitted from bulk SMS because SMS allows them to update their customers quickly and its cost is almost negligible.

They can send customer login and password details, sales and discount alerts, and promotional offers at the right time.

Bulk SMS is currently the most widespread communication tool connecting divergent customer base.

More industries are now opting for bulk SMS since it is a faster, reliable, and cheaper mode of reaching out to the customers.