How to Add Live Chat to Your Website?

How to Add Live Chat to Your Website

Live chats are very popular now more than ever with visitors to the website.

The option of a live chat on your website increases the chances of quick decisions in buying products.

Customers are satisfied and stay engaged when someone supports them on a live chat.

So, how do we add live chat to a website?

Adding live chat is a simple and easy process.

The VoxCPaaS chat software development kit (SDK) is easy to integrate into your website.

Our chat SDKs and APIs are robust and allow you to incorporate instant sending and receiving of messages within a few hours.

Process of adding live chat to your website:

We have dynamic chat SDKs and APIs for websites that you can easily afford to buy.

Our in-house technical personnel, who have put in years of engineering efforts to give you the best domain experience, offer you live chat integration.

With modern and scalable architecture, our chat SDKs provide you features to match the future growth cutting down on the investment expenses.

Deploy chat SDKs:

You can select to deploy on AWS cloud or on-premise.

Our SDKs are cloud-ready and help you improve infrastructure, reduce expenditure, and technical resources.

Our live chat solution aids instant messaging between different platforms such as web-to-web and web-to-mobile application for your uncomplicated and unified communication

Seamless Integration:

We provide well documented REST APIs and light-weight SDKs to our customers for easy and seamless integration into their websites.

Our chat SDKs use proprietary stateless protocol. Chat messages are transferred on TLS enabled connection, and WSS enables web application.

Offline Messaging:

Visitors on your website may go offline due to network issues but they can get the benefit of your responses when they come online.

Our platform delivers the messages when they come online next and hence messages are never missed.

Benefits of Adding Live Chat to Your website:

  • More customers and visitors are willing to engage on chat on a website compared to a voice call or email to enquire
  • Customer support for your products and services can be managed quickly and effortlessly from your website chat
  • Live chat on the website allows you to do voice chat, and send voice messages
  • You can access chat communication at any time, saved in your database
  • Genuine service on live chat on your website increases the chances of people returning for more or recommending your website to others
  • Our chat SDKs are packed with multi-layered security standards to protect your data at all times
  • Advanced encryption allows for a safe transfer of your data in chat, files, and audio files forms

VoxCPaaS chat SDKs are truly the modern and futuristic solutions for all your chat needs.

We are constantly improving our features in the endeavor to satisfy our customers having a great chat experience for visitors on their websites.

With 200k concurrent chat sessions and 10M users with AWS r4 2x large server, we take care of your business for a small cost.

© 2022, Voxvalley Technologies Pvt. Ltd. All Rights Reserved