In-app video calls have proven to be beneficial for the healthcare industry. Every aspect of this industry, including doctors, patients, and administrative personnel, has benefited from such a service. In-app services are more like a communication SDK or Software Development Kit, whereby updates are developed, and the services are made better. 

Apart from video calling features, such apps also cater to chatting and audio calling services. Hence it has gone a long way to help the healthcare industry grow based on technology.  

A recent study also indicated that doctors had hailed these services, and nearly 96% of healthcare experts have reported a reduced need for physical presence for consultation. 

However, there are more than these benefits to in-app video call services in the healthcare industry. Some of them are listed here. 

Ease in Booking Appointments 

Before online services were started in the healthcare industry, patients had to call or visit the hospital or clinic to book appointments. Once the appointments were booked, changing or rescheduling them was quite a headache.  

However, since the introduction of online services in the healthcare industry, booking, changing, rescheduling or cancelling appointments is easier than ever. Patients can book their appointments from the comfort of their homes and easily make changes if necessary.  

Moreover, managing appointments through online platforms for healthcare experts has also become easy. 

Real-time Communication Opportunities 

The in-app video solutions help patients to consult their doctors from the comfort of their homes. This communication is wholly done in real-time, and doctors can examine the same problems in which physical check-ups are carried out.  

The benefit of this is patients do not have to visit the clinic or hospital physically and avoid the possibility of aggravating the diseases. This service is specifically beneficial for patients that are paralyzed, bedridden temporarily or permanently or are suffering from old age. 

Data Storage Option 

Since the SDK app has options for holding patient information, it also provides an extensive option for storing healthcare data. This feature is specifically helpful for healthcare experts and hospital staff. Every time the patient books an appointment for a consultation, the healthcare expert gives a quick read about the patient’s medical and consultation history.  

Moreover, the stored data also helps suggest treatment patterns and constantly track the patient’s condition. 

Manage Medical Insurance 

Medical insurances are an essential factor when it comes to the healthcare of an individual. Earlier, insurance personnel had to manage the medical insurance availed by an individual. However, with the ongoing digital era and healthcare apps working in full flow, medical insurance can be managed from these apps. Not only can the insurance be managed, but these apps also provide options to book such insurance by redirecting you to the required page.  

They connect with third-party insurance services and provide the options in the app. 

Payment Options for Video Consultation 

The video SDK app allows patients to consult the required healthcare experts in a video conferencing environment. After the consultation is over, payments need to be made to the clinic or the healthcare professional. Since every step is through a digital medium, these apps also hold options for paying online.  

They tie up with secure payment gateway platforms through which patients can make the necessary payments for consultation, tests and other features. 

Conclusion 

In-app video calling features have helped the healthcare industry grow big time. It has helped every aspect of the industry to grow accordingly and benefited them with the best technology. 

 Besides making the overall experience easy, it has also provided means of comfort for highly sick patients and individuals suffering from old age illness.