Despite the change in technology considering past, present and future, the interviews remained the central part of the hiring process.

The interviews have undergone a major transformation since the days of apprenticeships and inherited careers turned to full-time jobs.

Finding the right people to work in any business can be difficult.

It’s no wonder that HR teams go under immense pressure to recruit an appropriate candidate for any business.

In this unapologetically digitized world, it is imperative for HR professionals to keep themselves and the function alongside the technology.

Moreover, the new generation entrepreneurs come from technology natives and expect the same level of enthusiasm for the use of the latest technology from their organization and the employees.

In the larger organization’s HR teams stretch thin when trying to interact and serve their workforce in the way they would like to operate.

As a consequence, digitization in HR is on top of the agenda of all higher-level executives across the globe.

So, to achieve end goals effectively and quickly many organizations look for automation.

But automation is not the platform every enterprise can look for when comes to communications.

As automation involves huge investments in highly technical software and learning the technical systems is not everyone’s cup of tea due to its complexity.

The key area focused by any CHRO’s in large organizations is to embark quick, timely, and easy to use communication technology to satisfy the employee experience.

Hence, the adoption of CPaaS (Communication platform as a service) comes as a savior for all HR-related professional activities.

Vox CPaaS SDKs and APIs make it incredibly easy for organizations to easily integrate real-time communications (RTC) into their existing workflows and business applications with added features like SMS, Voice, Video, and Chat.

The CPaaS enabling Real-time communications (RTC) in enterprises is growing abruptly.

Let’s have a detailed look at few stages where CPaaS embraces the future of job interviews:

1) Talent Search:

The hiring process begins with searching for the right talent.

This could vary from filling the vacated position, better managing team’s work, and looking for new talent.

CPaaS Enables HR to recruit the right talent quickly and cost-effectively.

Utilizing video calls is one such feature enabled by Vox CPaaS helps HR’s to connect efficiently with potential candidates.

Live video can significantly streamline the application process and enhance the talent search and identification process.

During interviews, you can add experts to the interviews to assess the candidates for a thorough initial screening.

Allowing experts to accurately shortlist the applicants before you shortlist an applicant for the hiring manager helps your organization with a better screening process.

2) Interview Recording:

Vox CPaaS provides SDKs and APIs that allow an organization to build a platform where interviewees can access this platform and upload their CV, and do a self-introduction which will be video recorded and sent to the HR for review.

The candidates will be recording a video answering the pre-set introduction questions set by a manager.

The recruiting manager can then review the file and then send it to the hiring manager for further process.

3) Appointment Reminder:

No shows during interviews and onboarding are a recurring recruiting problem faced by all the recruiters.

After a lot of effort put to identify the right talent, shortlist resumes, setting up interviews, and being all set to meet the candidate, you get the dreaded email or text of 100 reasons and, at the last moment, the candidate fails to turn up for the interview.

You can send out appointment reminders by notifying shortlisted candidates about the time and venue of the interview via SMS alerts to avoid most of the no-shows.

4) Training:

One of the most important and effective practices of any organization is employee training.

For the newly appointed candidates and as well as remotely-located employees the lack of interaction with the corporate HR and non-inclusive training sessions results in immense loss of costs.

The physical presence of employees for the training sessions makes the employees travel frequently.

This is not so cost-effective for organizations.

Vox CPaaS helps organizations to smoothly solve these issues with video-enabled e-learning.

After training or any activity that has been undertaken, CPaaS can be used to send out surveys to all the employees to gather their feedback and any suggestions instantaneously.

5) Internal Communications:

CPaaS can be considered to be one of the great values when a requirement is to send out company-wide notifications and alerts through some other channels that employees like to use to communicate internally.

Vox CPaaS SMS feature enables organizations to send alerts and important announcements through SMS and group chat to the employees working globally.

With the help of two-way SMS integrated communication within your app, you can send messages that may require employee responses like employee confirmation for time-sensitive information.

CPaaS enables HR to make available to all employees at any point of time with just a touch of a button.

Using their portable devices (mobiles and laptops), employees can reach out to HR for real-time video chat that can be recorded, analysed, and retrieved for any future reference and learning.

Vox CPaaS SMS API offers two-way communication wherein the employee can reply to the same message within the application.

Additionally, you can even carry out an anonymous employee customer satisfaction survey to gather feedback.

6) Send Office Notifications:

CPaaS helps you notify interviewees/employees about office open hours, company announcements, awards, and developments or routine maintenance.

During an emergency, it’s critical to reach out to all your employees as soon as possible.

With a click of a button in the application, you can be able to send out these announcements and make your employees engage on every channel possible.

With two-way SMS integration within your app, you can send messages to employees that may require information for few activities such as benefits enrolment, appraisal nominations and automate follow-up based on whether they’ve received a confirmation.

SMS helps you get in front of your workforce during any emergency or crucial activities.

7) Onboarding & Induction:

Onboarding and training a new member can be one of the greatest drains of time and energy for any organization.

An application built using CPaaS SDKs enables shortlisted candidates to upload all the necessary documents required to complete the onboarding process.

Regardless of the type of position the candidate has been hired for, there will be elements for the induction process that are rinsed and repeat for every new hire.

A simple checklist of all the regular and job-related activities assigned by the hiring manager within the application can ensure team members and HR representatives complete all the necessary steps in the onboarding process.

While CPaaS is bringing in the waves of innovation to the recruitment space, the integration of APIs to your business applications has made it simpler to access every detailed information about the candidates.

Vox CPaaS gets you out of the difficult things that were carried out using legacy platforms and helps you spend your time efficiently by developing CPaaS solutions.