Streamline your customer support with the help of Vox CPaaS

Never miss a call

Empower your support team with Vox CPaaS so that they don’t miss a call and always available to resolve queries.

 

 

Simpler & faster feedback

Gain insights into the performance of your team by collecting SMS feedback from customers.

Easily scalable

Vox CPaaS gives the flexibility to ingest more functionality and services.

User verification and data privacy

Gain trust of your customers by ensuring their data privacy and maintaining a database. Incorporate two-factor authentication and verification.

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The best where your support team works best

User identification

Help your customers quickly by verifying their identity and fetching details so that you don’t have to ask the details over again.

Resolving query

Support your customers as they want. Voice, SMS and video- all integrated into your app. Based on the query and customers’ convenience, you can opt any method of communication.

Service requests

Empower your customers to place service requests via SMS or voice or IVR calls. Get away from the hassle of taking service requests over a separate module.

Video support

Assist your customers over video calls for installation or demo of a product. It’s simple, the virtual presence of the engineer or representative will give immense satisfaction to the customer.

 

 

Your developers will get our ready-to-use APIs to build an awesome network