{"id":421,"date":"2020-11-14T23:45:26","date_gmt":"2020-11-14T18:15:26","guid":{"rendered":"https:\/\/vox-cpaas.com\/blog\/?p=421"},"modified":"2023-05-01T22:07:36","modified_gmt":"2023-05-01T16:37:36","slug":"how-to-add-live-chat-to-your-website","status":"publish","type":"post","link":"https:\/\/vox-cpaas.com\/blog\/how-to-add-live-chat-to-your-website\/","title":{"rendered":"How to Add Live Chat to Your Website?"},"content":{"rendered":"\n<p>Live chats are very popular now more than ever with visitors to the website.<\/p>\n\n\n\n<p>The option of a live chat on your website increases the chances of quick decisions in buying products.<\/p>\n\n\n\n<p>Customers are satisfied and stay engaged when someone supports them on a live chat.<\/p>\n\n\n\n<p>So, how do we add live chat to a website?<\/p>\n\n\n\n<p>Adding live chat is a simple and easy process.<\/p>\n\n\n\n<p>The VoxCPaaS chat software development kit (SDK) is easy to integrate into your website.<\/p>\n\n\n\n<p>Our chat SDKs and APIs are robust and allow you to incorporate instant sending and receiving of messages within a few hours.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Process of adding live chat to your website:<\/strong><\/h2>\n\n\n\n<p>We have dynamic chat SDKs and APIs for websites that you can easily afford to buy.<\/p>\n\n\n\n<p>Our in-house technical personnel, who have put in years of engineering efforts to give you the best domain experience, offer you live chat integration.<\/p>\n\n\n\n<p>With modern and scalable architecture, <a href=\"https:\/\/vox-cpaas.com\/chat-api-sdk.html\" data-type=\"URL\" data-id=\"https:\/\/vox-cpaas.com\/chat-api-sdk.html\">our chat SDKs<\/a> provide you features to match the future growth cutting down on the investment expenses.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Deploy chat SDKs:<\/strong><\/h3>\n\n\n\n<p>You can select to deploy on AWS cloud or on-premise.<\/p>\n\n\n\n<p>Our SDKs are cloud-ready and help you improve infrastructure, reduce expenditure, and technical resources.<\/p>\n\n\n\n<p>Our live chat solution aids instant messaging between different platforms such as web-to-web and web-to-mobile application for your uncomplicated and unified communication<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Seamless Integration:<\/strong><\/h3>\n\n\n\n<p>We provide well documented REST APIs and light-weight SDKs to our customers for easy and seamless integration into their websites.<\/p>\n\n\n\n<p>Our chat SDKs use proprietary stateless protocol. Chat messages are transferred on TLS enabled connection, and WSS enables web application.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Offline Messaging:<\/strong><\/h3>\n\n\n\n<p>Visitors on your website may go offline due to network issues but they can get the benefit of your responses when they come online.<\/p>\n\n\n\n<p>Our platform delivers the messages when they come online next and hence messages are never missed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Benefits of Adding Live Chat to Your website:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>More customers and visitors are willing to engage on chat on a website compared to a voice call or email to enquire<\/li><li>Customer support for your products and services can be managed quickly and effortlessly from your website chat<\/li><li>Live chat on the website allows you to do voice chat, and send voice messages<\/li><li>You can access chat communication at any time, saved in your database<\/li><li>Genuine service on live chat on your website increases the chances of people returning for more or recommending your website to others<\/li><li>Our chat SDKs are packed with multi-layered security standards to protect your data at all times<\/li><li>Advanced encryption allows for a safe transfer of your data in chat, files, and audio files forms<\/li><\/ul>\n\n\n\n<p>VoxCPaaS chat SDKs are truly the modern and futuristic solutions for all your chat needs.<\/p>\n\n\n\n<p>We are constantly improving our features in the endeavor to satisfy our customers having a great chat experience for visitors on their websites.<\/p>\n\n\n\n<p>With 200k concurrent chat sessions and 10M users with AWS r4 2x large server, we take care of your business for a small cost.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Live chats are very popular now more than ever with visitors to the website. The option of a live chat on your website increases the chances of quick decisions in buying products. Customers are satisfied and stay engaged when someone supports them on a live chat. 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