{"id":417,"date":"2020-11-14T23:38:06","date_gmt":"2020-11-14T18:08:06","guid":{"rendered":"https:\/\/vox-cpaas.com\/blog\/?p=417"},"modified":"2023-05-01T21:24:20","modified_gmt":"2023-05-01T15:54:20","slug":"three-important-chat-sdk-features-you-dont-want-to-miss","status":"publish","type":"post","link":"https:\/\/vox-cpaas.com\/blog\/three-important-chat-sdk-features-you-dont-want-to-miss\/","title":{"rendered":"Three Important Chat SDK Features You Don\u2019t Want To Miss"},"content":{"rendered":"\n<p>The chat SDK (software development kit) is a perfect solution for your mobile or web applications.<\/p>\n\n\n\n<p>By integrating chat SDK in your application, you can provide an engaging chat experience to your online customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why do you need a chat SDK?<\/strong><\/h2>\n\n\n\n<p>Speeding up your communication with customers is really critical for your business growth and sustenance.<\/p>\n\n\n\n<p>Phone calling or sending an email may not always be feasible for customers.<\/p>\n\n\n\n<p>This can impact your relation with your customers, especially when they want a quick response.<\/p>\n\n\n\n<p>Chat functionality on your app is a quick remedy to these lags where customers can depend on for a quick solution.<\/p>\n\n\n\n<p>VoxCPaaS chat SDK is an easy-to-use solution that can be integrated at a small cost into your application.<\/p>\n\n\n\n<p>Let us see the three most important <a href=\"https:\/\/vox-cpaas.com\/chat-api-sdk.html\">features of chat SDK<\/a> that are crucial for your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Chat SDK on Your Mobile App:<\/strong><\/h2>\n\n\n\n<p>While having your website is great, your reachability increases manifold.<\/p>\n\n\n\n<p>However, your mobile app is less cumbersome and more flexible for your customers to reach you.<\/p>\n\n\n\n<p>Given that mobiles are easy to carry and access apps from anywhere, integrating chat SDK on this platform gives more mileage to reaching customers.<\/p>\n\n\n\n<p>VoxCPaaS chat SDK is inter-platform compatible and is available on both iOS and Android.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Benefits:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Since a mobile phone is always available and easy to use, it enhances user engagement<\/li><li>In-app support for customers at any given time<\/li><li>Better conversion rates are possible on mobile live chats<\/li><li>Increase in vibrant and robust outreach<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Private, Group, and Public Live Chats:<\/strong><\/h2>\n\n\n\n<p>In-app chats keep the users engaged because they do not have to switch to another messaging platform to communicate with you.<\/p>\n\n\n\n<p>Live chats on your app cater to a larger audience and drive higher conversions.<\/p>\n\n\n\n<p>With less time spent, or lost, you can approach customers\u2019 issues quickly and resolve.<\/p>\n\n\n\n<p>VoxCPaaS chat SDK enables private, group, and public chats once we integrate the SDK into your application.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Benefits:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>You can have private, public, and group chats enabled in your chat integration<\/li><li>Keeps your customers and users engaged with the various options available in live chats<\/li><li>Group live chats attract more users<\/li><li>Notifications, updates, and visibility are plus points in live chat<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Variety of Chat Messages:<\/strong><\/h2>\n\n\n\n<p>Chat messages have taken a different dimension over the years.<\/p>\n\n\n\n<p>The inclusion of emoticons and other attractive features has made live chat interesting.<\/p>\n\n\n\n<p>VoxCPaaS chat SDKs are scalable to the latest features in the chat platform.<\/p>\n\n\n\n<p>Voice messages, voice calling, and broadcasting audio messages in-chat are very popular, and attract immediate attention from the receivers.<\/p>\n\n\n\n<p>Adding to the functionality, now you can transfer doc files and mp3 files securely over the live chats.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Benefits:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Voice messages are extremely popular because they are easy to listen to and respond to without typing<\/li><li>Transferring doc files, and mp3 files lessen the time spent on the task than emails, and hence users prefer live chats<\/li><li>End-to-end encryption in chat SDKs enable readers to transfer messages, files, and images securely<\/li><\/ul>\n\n\n\n<p>It goes without saying that the current generations are born into a world of the Internet and apps.<\/p>\n\n\n\n<p>Chat functionality is used by millions of people to communicate and enliven their lives.<\/p>\n\n\n\n<p>Chat SDKs are both current and futuristic and are going to remain in the next few decades.<\/p>\n\n\n\n<p>Integrating chat SDKs in your apps is a wise decision for your business continuity and success.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The chat SDK (software development kit) is a perfect solution for your mobile or web applications. By integrating chat SDK in your application, you can provide an engaging chat experience to your online customers. Why do you need a chat SDK? Speeding up your communication with customers is really critical for your business growth and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":419,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-417","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sdks"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Three Important Chat SDK Features You Don\u2019t Want To Miss | Blog | Vox CPaaS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vox-cpaas.com\/blog\/three-important-chat-sdk-features-you-dont-want-to-miss\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Three Important Chat SDK Features You Don\u2019t Want To Miss | Blog | Vox CPaaS\" \/>\n<meta property=\"og:description\" content=\"The chat SDK (software development kit) is a perfect solution for your mobile or web applications. By integrating chat SDK in your application, you can provide an engaging chat experience to your online customers. Why do you need a chat SDK? 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